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Why does it appear to be so difficult t upload a document on e-filing?

Posted 6 November 2012 under Tax Q&A


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I have tried every way i can think of to upload a document but i still get a message saying something like error - no document uploaded.

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TaxTim TaxTim says:
29 October 2012 at 11:13

What is the size of the document? Generally you cannot upload a document bigger than 1.8mb or it could be that the type of document you are trying to upload isn't allowed. I suggest making all your documents .pdf and trying that.

PeterC says:
29 October 2012 at 11:54

Not sure of the size but yes they are all .pdf's.

TaxTim TaxTim says:
29 October 2012 at 12:27

Check whether the file size is bigger than 1.8mb, if it is not and the uploader won't accept it then you may need to phone SARS on 0800 00 7277 to see if they can increase the loading size for you.


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235 DAYS
LEFT OF
TAX SEASON
2017


TaxTim will help you:

 Do Your Tax Return Easily
 Avoid penalties
 Maximise your refund

Tim uses your answers to complete your income tax return instantly and professionally, with everything filled in in the right place.

Let Tim submit your tax return direct to SARS in just a few clicks!

Get started