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Passport information deleted from eFiling ITR12

Posted 18 November 2014 under Tax Q&A


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I have been registered on eFiling since 2012 and have submitted without problems in the past 2 years. This year my passport information has vanished from my ITR12, but is still correctly captured in my profile details. I cannot manually enter this info (grey fields, don't allow for input). I contacted the SARS call centre and the agent said I must go into a branch and bring passport, certified copy, proof of residence and 3 months bank statements. This seems excessive to me - especially because all my info on the system is correct.

What should I do?

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TaxTim TaxTim says:
18 November 2014 at 12:26

You don't need to complete that information, it will submit without it.


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Tim uses your answers to complete your income tax return instantly and professionally, with everything filled in in the right place.

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