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technical Posts in TaxTim's Blog

SARS repeat reminders for supporting documents



If you received another email from TaxTim requesting SARS supporting documents, but you already sent these to SARS more than 21 business days ago, one of these four scenarios might be the reason you are still waiting:

Scenario 1:

You submitted the documents directly on SARS eFiling yourself, but you did not inform TaxTim. In this case, our system needs to be updated to reflect that you already submitted your documents.

Please log into your TaxTim profi...

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Technical Issues for Tax Season 2021



1. SARS eFiling connection issue: Resolved

Problem description

When TaxTim tries to connect to individual taxpayers' profiles, eFiling is returning an 'unexpected system error'.  This is affecting all Tax Practitioners. 

How taxpayers are affected

TaxTim cannot connect to the taxpayer's eF...

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