How long does a payment dispute assessment take?

Written by Evan
Posted 28 October 2015
I'm a seasonal worker I've submitted my tax returns in August, was suppose to receive my first payment on the 1st of October but it was reversed because my tax cert indicates I've worked for 4 months in 2015 tax year, SARS requested that I submit an affidavit and I did all of that but since then haven't received any correspondence from SARS.
How long is it going take for them to reverse back my money to me? Or should I be worried there's more issues coming?
To avoid long queues can I submit here every year?

Written by Marc
Posted 26 October 2015
Can I submit via SARS eFiling every year to avoid long queues?
Got ITA34 but not received anything further

Written by Marc
Posted 25 October 2015
I submitted my tax return through SARS eFiling about 2 months ago. And I got an ITA34 about an hour afterwards. And on it says I owe a negative value which I assume means that they need to pay me, and it says that I've not been selected for an audit, and there hasn't been any request for supporting documents. But it's been 2 months and I've heard nothing, nor have I received any payment?
What is my tax number please from SARS?

Written by Marc
Posted 22 October 2015
How can I get my tax number? I have misplaced it
Please help with supporting documentation.

Written by Marc
Posted 22 October 2015
Can I submit my supporting documents to you? Or must I do it via eFiling?
The email from both SARS and you does not clearly indicate which documents to submit. Regards
How to create own profile on e-filing and request profile from Tax practitioner

Written by Evan
Posted 22 October 2015
How do I register for SARS eFiling if a tax practitioner has me on her profile? I would like to do my own taxes as from next year. She advised me to create my own profile and then request my profile from her.
Response from SARS however:
"We were not able to match the captured information against that which we have on record for you. Please confirm your information, recapture your password and then select the 'Continue with Registration' button below to proceed with the re...
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Extension for submission

Written by Evan
Posted 22 October 2015
When is cut off for SARS efiling and the easiest way to apply for an extension?
Lost tax number?

Written by Marc
Posted 21 October 2015
How can I get my lost Tax number? And which options must I choose if I call the SARS number
How to catch up on outstanding returns when I have no income and expenditure records

Written by Marc
Posted 20 October 2015
I resigned from my job in 2010 and took my pension to buy a small business, which I ran as a sole proprietor for 2. 5 years. During this time, I did not submit a tax return, as I wasn't sure how to do it. Also, I was not making much profit and more or less came out even at the end of every month. I then passed the business on to my son-in-law and started working again in 2013. All the income and expenditure info relating to the business was contained on a laptop, which subsequently crashed, so I...
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Collect another person's printout of tax number

Written by Marc
Posted 20 October 2015
Am I allowed to go collect printout of tax number for my sister? She has already register she wants it to apply for a job
Resigned and Provident fund pay out

Written by Marc
Posted 20 October 2015
I resigned from my old company August 2014 and continued working as a temp until March 2015, when I started working at my new company. My Provident fund was also paid out in October 2014. Will I need help to complete my tax return now?
How long does take to receive your refund after 30 days audit process is completed

Written by Marc
Posted 19 October 2015
Hi My mother submitted her tax returns in August she was selected for an audit on her 2014 tax returns which the statement of account issued has 21 000 she submitted all her required docs but nothing has happened since then. And to make matters even worse she never received a letter stating she is selected for an audit. So how long does the audit process take and is there something we can do to speed up the process
Still waiting for my payout

Written by Evan
Posted 19 October 2015
I returned my IRP5 forms early September 2015 but have not received the amount due to me. When do I get paid?
Cost of rental income tax seems too high

Written by Marc
Posted 19 October 2015
I have declared rental income of a rental income profit of R17445. But SARS are telling me my rental income sent me into another tax bracket and I therefore owe R20308. This seems wrong to me - surely the extra income that is in the new tax bracket should be subject to more tax but I should never make a "loss" by earning more?
SARS bank details confirmation - Can it be done online?

Written by Evan
Posted 19 October 2015
I need to confirm my bank account and residence for SARS, is there anyway I can do this online?
Changed jobs and used current IRP5 to file for tax

Written by Marc
Posted 19 October 2015
Hi. I changed jobs last year having worked in the other job until August and started the new job in September, which means I have 2 IRP5 forms. But when I filed for tax the assistant only used the form from the new employer. Is that correct? Does that not give a flawed assessment of the tax returns? Aren't they supposed to enter information from both IRP5 forms? Its puzzling especially when the job change impacted my PAYE significantly.
Log in problems

Written by Marc
Posted 18 October 2015
I can't log in to my SARS eFiling account. It keeps telling me my password has been reset by consultants, then refer me to home web
How to delete a saved but not submitted notice of objection.

Written by Marc
Posted 18 October 2015
Hi TaxTim,
I have saved but not submitted Notices of Objections on my SARS eFile workpage. I have decided not to submit them. How do I delete these files? I guess I could just leave them there, but I would rather get rid of them. Thanks
Who qualifies for a tax refund from SARS?

Written by Marc
Posted 17 October 2015
Hi,who can claim for a tax return? I was working at the hotel for quite sometime but how do I know if I was registered and should claim or not
Verification documentation

Written by Marc
Posted 16 October 2015
I Submitted my tax return but made a mistake on my dependents, I received a letter for document verification. Immediately after that I saw the mistake and rectified it. On that notice it said 'N' by verification. Now I received a letter again to ask for supporting documentation. What should I do?
Why did SARS reverse my funds as a refund?

Written by Marc
Posted 16 October 2015
I did my tax return via SARS eFilling on Monday the 12th of October and called the call centre to ask if I was required to submit any documentation which they said no. When I called again on Thursday I was told that the amount due to me has been released and will be in my account on Friday. On the same day (Thursday) I received a msg saying that they want supporting documents. My question how possible is this as the money was going to be released to it now being reversed, and how long should I w...
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Upload failed. File could not be uploaded. There has been an error.

Written by Evan
Posted 16 October 2015
When I try to upload a supporting document for my tax return on SARS eFiling, I get the below error:
"Upload failed. File could not be uploaded. There has been an error. Please try again or contact us if the problem persists (135244034). "
Can you help me with this problem? I can't upload my supporting docs.
How can I get a new SARS number because I was insolvent?

Written by Marc
Posted 15 October 2015
On SARS status I am insolvent, I took my court letter with necessary documents to SARS and they could not assist me with a new tax number as my old one still shows active on their system. What must I do now to get a new tax number?
When will I obtain my tax refund?

Written by Marc
Posted 15 October 2015
I have worked in South Africa from 1-Sep-2014 till 31-Aug-2015. In the income tax year 2014-2015, I have only worked for 6 months, and I qualify for a refund. I have e-filed my tax return in June, but yet to get my refund in my bank account. I have also verified banking details, proof of residence and proof of identification at the Centurion Tax office. I am an Indian National
How long should it take when an assessment is escalated?

Written by Marc
Posted 15 October 2015
I have submitted my tax return via SARS eFiling on the 2nd July 2015 but I am yet to receive my tax refund. Its been 3 months and additional documents submitted. My assessment was selected for the audit and they requested documents which I gave them. It was later escalated but nothing happened. It is currently escalated again and no feedback. What can a man do?
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