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SARS & eFiling Posts in Tax Q&A

My eFiling profile wont allow me to auhorise you

  Written by Alicia  

I am trying to authorise shared access to my SARS eFiling profile but it keeps telling me that my profile is not yet activated, what should I do?

Why do I have to pay back

  Written by Alicia  

SARS request payment from me. I am not sure why? How do I check? And on the phone SARS says because I never submit all supporting documents!

Legal tax deduction?

  Written by Alicia  

Good Day I would like to know who is right in this scenario: a SA resident and the SA company I work for received a construction contract in Sierra Leone, November 2015 we left with promises that there will be no tax deducted. Just before we left our SA employment was terminated and we were rehired by the newly established Sierra Leone company (same name, just now Sierra Leone ltd). We work everything according to the SARS 183/60 rule In the meantime, salary and tax deductions went on like norma...



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How do I know the verification process are completed

  Written by Alicia  

Hi. I was requested to send documents for verification which I did. About four weeks later I was issued an additional IT34 (assessment) that showed no changes were made to the original assessment and on this one it indicated that I am not selected for audit / verification. But I have not yet received a completion letter. Does this mean the verification process has now been completed?

Tax clearance application

  Written by Alicia  

How do I apply for tax clearance certificate via eFiling?

Change of banking details

  Written by Alicia  

If I update my account details on eFiling will that be updated with SARS immediately?

TAx number, where do I get it?

  Written by Alicia  

I lost my tax number, are you perhaps able to get it from SARS on my behalf?

Can I resubmit my IRP6?

  Written by Alicia  

I submitted my IRP6, but I think the tax payment is too high? I feel I missed something. I did this at a SARS office. Is it possible to amend the IRP6 figure before I pay? And if so, how?

No refund received

  Written by Alicia  

SARS have not refunded me since I submitted my return 6 months ago, can I go into their branch and query this if I submitted my return on eFiling?

eFiling says my return have not been submitted

  Written by Alicia  

I submitted my tax return at the SARS office in October but eFiling keeps telling me that my return is outstanding. Do you know if I need to submit via eFiling again?

HOw can I get my refund?

  Written by Alicia  

SARS owes me more than R12000 and refuse to pay because I have not submitted a tax return for 2008, how can I correct this?

Email address for SARS please?

  Written by Alicia  

Can I please get an email address to send SARS my documents?

Is SITE from 2009 ever refundable?

  Written by Alicia  

Could I please get assistance with my query. In 2009 I earned R29000 for the entire year as I only worked for a portion of the year. SITE of R1064 was deducted over 6 months. I have tried getting a refund of this money by submitting my tax return however SARS is adamant that I am not due a refund as SITE is non refundable. They have informed me that I should request my SITE to be paid back to me by my employer. Can you please advise.

Are already retrieved ITR12s a problem when you take over the submission?

  Written by Alicia  

I retrieved and started filling out my own ITR12 tax return on SARS eFiling, but haven't yet filled in any data. I am about to submit through your system, Will that be okay?

Is this a valid VAT vendor?

  Written by Alicia  

I have a client who refuses to send me his tax certificate, can you help me check if he is a valid VAT vendor please?

Non-resident tax

  Written by Alicia  

I would like to ask if the following person is taxable in SA:

A German citizen worked in SA from November 2015 to January 2017. He is employed by a German company and his salary was paid into a German bank account in Euro's. The German company deducted monthly tax from his earnings up to December 2015 and then instructed him to start paying tax is SA. He registered for tax with SARS in January 2017 and received a tax number. He worked for a sister company of the German company in ...



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Where can I get my tax number?

  Written by Alicia  

I need my tax number, can you tell me who else can help me other than SARS as I am unable to call them now?

How can I get proof of residence?

  Written by Alicia  

I went to SARS to register for a tax number. I was told that I need to bring in a certified copy of my ID, proof of my address, proof of my income and banking details. I am unable to take a proof of address as I dont own the house I stay in.

How do I know if I have a tax number?

  Written by Alicia  

Who can I email for my business tax number, as I registered the company in 2014 but dont have my tax number?

Import VAT claim

  Written by Alicia  

I have just registered my pty Ltd this January 2017 and I need know what tax should I collect for SARS when invoice clients for the products I will be selling. When I registered my company at CIPC I received a doc from SARS for the company named income tax., do I use this when invoicing on the place of VAT is this the inc Me tax I should collect for SARS from clients? Thanks

Do I need to register at SARS before I start trading?

  Written by Alicia  

Hi, I have just opened a trading account on the Plus500 platform and I would like to make my first deposit which is R1000. I'm not registered as a tax payer yet, so my question is; do I have to go register at SARS first before I start trading in order for me to make the deposit into my Plus500 account?

How can I submit my documents if eFiling constantly reject them?

  Written by Alicia  

SARS asked me to upload documents, 3 of them they said cannot convert even though I could read them and they are normal pdf files, what should I do now?

Refund paid into closed account, how can I get it paid out again?

  Written by Alicia  

I have submitted my tax return a few weeks ago, but unfortunately did not update my banking details and refund went into the closed account. I've since updated my banking details at the SARS offices, but when I've contacted the call centre, I was told there's a stop on the refund, that I have to go back to the offices to lift the stop. I have done that, I would like know, how long does the whole process normally takes?

Medical Aid contributions, am I due a refund?

  Written by Alicia  

I am on the Government Medical Aid Fund (GEMS). My employer contributes a portion and I contribute as well. Both amounts go directly off my salary as a lump sum monthly. How does this affect my tax refund?

Can one change banking details on eFiling?

  Written by Alicia  

Can one change a business banking details online instead of having to go the nearest SARS Branch as stated in a message sent to me from SARS?
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