TaxTim provides expert assistance at every step of the way - we'll make sure you include all the right information for every deduction, resulting in your maximum possible tax refund. With our helpdesk available to help any time, we make tax as easy as 1,2,3!
Save on expensive tax practitioner fees with professional tax assistance from just R249. TaxTim helps you step-by-step to complete your tax returns quickly, easily and correctly in under 20 minutes!
Skip the queues! You can do your own tax return easily and conveniently online, and get finished with tax in 20 minutes or less. TaxTim contains the knowledge of professional tax practitioners and will guide you step-by-step. It's easier than you think :)
As of July 2013 SARS declared it illegal for anyone other than a registered tax practitioner to assist people with doing their tax returns. Unless the person you know is a tax practitioner, them doing your tax return can lead to trouble for both of you.
This year try TaxTim - our service offers the knowledge and expertise of a trained tax professional, with an easy-to-use friendly interface.
You've come to the right place! TaxTim has made tax easy for over 4.4 million South Africans to date. Our service asks simple questions one-by-one, then fills in your tax return for you. We skip all the complicated stuff and allow you to do your own tax return quickly, easily and with confidence!
You may be using TaxTim to submit your tax return and receive an email back from us saying that your supporting document upload was rejected by SARS due to password protection.
You may also be using SARS eFiling directly and wonder why an error message says "the document can not be converted".
You might be confused because the PDF has no password-protection, or none that you can see when you open up the PDF document in Adobe.
This error occurs most often with IT3b's, bank statements and Retirement Annuity Fund PDFs supplied by certain funds or banks. The technology they use to produce the PDFs has encrypted the document and inserted a password, but it is a hidden password - you won't be able to see it or be asked to enter it.
How to solve the problem
OPTION 1: Make use of an online service to remove the hidden password. Options include Smallpdf or Soda PDF. Upload the locked PDF, convert it to unlocked, then download the unlocked copy. Upload the unlocked copy to TaxTim / SARS eFiling instead of the original. Remember these are third-party services so you are trusting your private information with them when you use their services.
OPTION 2: Print the PDF and scan it into your computer again as an image file (JPG) or a new PDF. Upload this new file to TaxTim / SARS eFiling instead of the original.
How to check you have unlocked your doc successfully
Open up your PDF in Adobe Acrobat Reader. Click on File -> Properties, then the Security tab. You should see that the Security Method no longer says "Password Security".
you file your
TaxTim will help you:
Do Your Tax Return Easily
Maximise your refund
Tim uses your answers to complete your income
tax return instantly and professionally, with
everything filled in in the right place.
Let Tim submit your tax return direct to SARS in just a few clicks!