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Why is my credit card payment not going through?

Posted 21 November 2012 under Tax Q&A


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Completed my forms with TaxTim and now submitted my credit card details x 2 and I keep getting a message that I have cancelled. Is this an authentic site?

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TaxTim TaxTim says:
21 November 2012 at 20:24

I just checked our records for the transactions (you tried twice) and the bank responded with "Invalid amount" both times. This could happen for any number of reasons, perhaps because that particular card doesn't have the funds available, or the type of card isn't supported by our payment gateway. Do you have another card to use for payment? Otherwise we accept EFT as a last resort. Sorry for the inconvenience!


Get SARS Tax Dates and Deadlines in your Inbox
 

We'll tell you when you need to file, along with tax tips and updates.

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Let TaxTim
help you
submit your
Tax returns!


TaxTim will help you:

 Do Your Tax Return Easily
 Avoid penalties
 Maximise your refund

Tim uses your answers to complete your income tax return instantly and professionally, with everything filled in in the right place.

Let Tim submit your tax return direct to SARS in just a few clicks!

Get started