Why can't I sign in for a tax certificate?

Jenny says:
19 October 2015 at 20:03

Why can't I create an account when I sign in to my medical aid. I am trying to get a tax certificate. Every time I put in my membership number I get the message that the code is invalid.

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TaxTim TaxTim says:
20 October 2015 at 7:15

You would need to contact your medical aid in order for them to answer this question.

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