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What does "outstanding tax directive" message mean?

Posted 9 March 2016

Anna says:
9 March 2016 at 11:10

"Please note that your tax return cannot be processed immediately due to an outstanding Tax Directive. Therefore, manual intervention is required. SARS will advise you as soon as your tax return has been assessed" this is what my SARS eFiling tax summary has been saying from the 28/01/2016. What does this mean?

TaxTim TaxTim says:
9 March 2016 at 22:31

It means someone at SARS needs to directly perform the assessment, you can call 0800 00 7277 to find out what caused this.

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