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Posted 16 October 2015 under Tax Q&A


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Costanza says:
9 October 2015 at 12:00

When I try to upload a supporting document for my tax return on SARS eFiling, I get the below error:

"Upload failed. File could not be uploaded. There has been an error. Please try again or contact us if the problem persists (135244034). "

Can you help me with this problem? I can't upload my supporting docs.

This entry was posted in Tax Q&A and tagged , , . Bookmark the permalink.

TaxTim TaxTim says:
16 October 2015 at 12:10

This is a common problem with SARS eFiling. It has been known to happen with Excel spreadsheets (.xls and .xlsx file formats) but may happen with other formats too.

Luckily there are three ways to solve it:

1) Use Internet Explorer as your internet browser instead of Chrome, Firefox, Safari or other. SARS eFiling was designed for best use on Internet Explorer.

2) Use Excel to save your document as a PDF and then upload that instead.

3) Just use TaxTim to complete and submit your tax return. We make the process simple! Start here

Costanza says:
16 October 2015 at 12:13

Thanks Tim! I'll just use you guys for my tax return next year!


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Do your
Tax Return in
20 minutes
or less!


TaxTim will help you:

 Do Your Tax Return Easily
 Avoid penalties
 Maximise your refund

Tim uses your answers to complete your income tax return instantly and professionally, with everything filled in in the right place.

Let Tim submit your tax return direct to SARS in just a few clicks!

Get started