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Refunded tax-invoice does not include the tax portion only the service fee before tax.



Justin says:
21 February 2017 at 18:49

I pay Eskom directly for electricity. Every few months they overcharge and I have get them to refund and rebill. The issue here is that they only refund the service fees, never the tax portion. For example, last month they charged me R 1223. 22 Inc vat. This was incorrect. They refunded me R 1073. 00. And then charged me the correct amount + vat. How do I claim for the money paid in vat, if I even can?

I'm not sure if this is the correct forum for my query but I have no idea where else to ask. Thanks for your help.

TaxTim TaxTim says:
22 February 2017 at 9:59

We are unfortunately unable to assist you with this query, could you kindly call SARS at 0800 007 277.

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