My problem is, I submitted my tax return in 2014 via TaxTim but I have not received anything from SARS. My colleagues earning the same salary have received some money from SARS in 2015. They have submitted their tax return via other agents.
We cannot comment on other taxpayer's circumstances and why they received refunds as every taxpayer is different and their circumstances are different. Our system will ask all the questions needed to maximise any refund possibilities, but it would depend on whether you overpaid your taxes. You can make use of our Tax refund calculator to see if you possibly are due a refund.
We cannot unfortunately deduct our fee of your refund. SARS does not allow this because it encourages fraud.
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