I am owing SARS, but they owe me a refund, now what?

I am owing SARS an amount of R 1000.00 and there is a refund due to me in an amount of R 8000.00 , I have made arrangements as to how to pay the money owed to SARS. My question is can't SARS actually minus the money I owe them from my refund although an arrangement has been made? I was actually told that I would not receive what is due to me if I don't pay the outstanding money.

Lastly how long does it take for SARS to pay your refund if you have submitted via e filling .

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TaxTim TaxTim says:
28 May 2013 at 10:52

Usually SARS nets off the amount before making the payment of the refund, however SARS seems to be asking for payments of penalties upfront. Once paid, SARS should refund within 3 days.

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