How to get a tax refund?

I have been submitting my IRP5 for tax return for the past 12 years but I have never received a refund, why is that?

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TaxTim TaxTim says:
22 January 2013 at 23:23

This could be due to the fact that all your employee's tax has been paid correctly or you do not have any deductions such as medical aid/retirement fund/pension fund or similar that can reduce your tax payable.

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