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Posted 16 October 2015 under Tax Questions


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Costanza says:
9 October 2015 at 12:00

When I try to upload a supporting document for my tax return on SARS eFiling, I get the below error:

"Upload failed. File could not be uploaded. There has been an error. Please try again or contact us if the problem persists (135244034). "

Can you help me with this problem? I can't upload my supporting docs.

This entry was posted in Tax Questions and tagged , , . Bookmark the permalink.

TaxTimTaxTim says:
16 October 2015 at 12:10

This is a common problem with SARS eFiling. It has been known to happen with Excel spreadsheets (.xls and .xlsx file formats) but may happen with other formats too.

Luckily there are three ways to solve it:

1) Use Internet Explorer as your internet browser instead of Chrome, Firefox, Safari or other. SARS eFiling was designed for best use on Internet Explorer.

2) Use Excel to save your document as a PDF and then upload that instead.

3) Just use TaxTim to complete and submit your tax return. We make the process simple! Start here


Costanza says:
16 October 2015 at 12:13

Thanks Tim! I'll just use you guys for my tax return next year!


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Hello.
Is it me you're looking for?
I'll help you do your Tax Return with Confidence
Quickly, Easily
And Correctly
Do your own
Tax Online with Expert Help from Me, Step-by-Step.
LEARN MORE