24 October 2012 at 22:20
Hi Samantha, thanks for using our service and making it through to the end! From what I understand if the call centre had your details for eFiling already then you wouldn't need to register on the eFiling website, just login using your existing details. Did you try that? There is also a feature that would help you get your password back if you forgot it on the eFiling website. You probably won't have to go into a SARS branch to solve the problem, just find a more helpful call centre person!