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Why is my credit card payment not going through?

Posted 21 November 2012 under Tax Questions



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Completed my forms with TaxTim and now submitted my credit card details x 2 and I keep getting a message that I have cancelled. Is this an authentic site?

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TaxTimTaxTim says:
21 November 2012 at 20:24

I just checked our records for the transactions (you tried twice) and the bank responded with "Invalid amount" both times. This could happen for any number of reasons, perhaps because that particular card doesn't have the funds available, or the type of card isn't supported by our payment gateway. Do you have another card to use for payment? Otherwise we accept EFT as a last resort. Sorry for the inconvenience!


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