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What does documentation for review actually mean?

Posted 29 October 2012

Hi there, all documents that SARS requested has been reviewed and given the all clear from the auditor at my local branch, when I called the call center they could not assist in telling me how long till the finalization. I don't understand if the all clear has been given by the auditor surely they can finalize it and do the payout? Or am I missing something?

TaxTim TaxTim says:
21 October 2012 at 0:33

The audit process can take quite awhile to be finalised and once it has there is still a delay in the refund being paid out. How long has it been since you found it the audit had been concluded?

Sarita says:
21 October 2012 at 6:32

I spoke to the auditor on Wednesday, 17 Oct when she told me that she gave the go-ahead for the payment to be released as all is 100%. Then on Fridqay I phoned the call center and they had no idea what I was talking about, but eventually after an argument, the picked it up and when I logged onto efiling Friday evening I saw the message on my status and that the correction has been filed.

TaxTim TaxTim says:
21 October 2012 at 23:58

You should receive the refund in your account within 2-3 days, so most likely sometime on Tuesday or Wednesday morning.

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