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Still no refund paid 1.5 months after completion letter from SARS.

Posted 5 September 2014 under Tax Questions


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I filed my tax return on 14-7-2014, got a completion letter on 25-7-2014 with an amount payable to me. On my eFiling tax workpage it says under Sars status: "Return ?%u20AC%u201C Data Submitted To ITS". They still didn't pay the money into my account. I phoned Sars and asked what the problem was and they only replied that it sometimes takes as long as 30 working days from the date of filing.
I still didn't get the money. What can I do next?

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TaxTimTaxTim says:
5 September 2014 at 15:56

Please read on article on why you may have a delayed refund from SARS


Mathayo says:
5 September 2014 at 16:21

SARS didn't request further supporting documentation in my case. I checked my file, they didn't send a letter or made a phone call. Is it still possible that they are auditing my return anyway?


TaxTimTaxTim says:
5 September 2014 at 17:08

Yes, often if they do an initial audit they do send a completion letter first then often perform a second audit using the same information which is what seems to have happened here. If nothing has happened by the 25th of September you can ask them to escalate this. However phone SARS on Monday at 0800 00 7277 and ask them to tell you where the problem is and are you in the second phase of audit.


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