I've been on the phone with SARS every week since I have submitted my 2015 tax return via SARS eFiling on the 31st July, that same day I was asked to submit supporting documents. All of my documents were submitted and on the 24th August I received a letter of completion and that SARS was happy. I then phoned SARS the next day asking when can I expect to receive my refund and a lady told me not soon at all due to an old tax return that needs to be resubmitted and so I did on the same day. Two weeks later, no refund. I followed up with them again and they were busy assessing year 2014. Is this normal and how does it usually take before they pay out in cases like mine. Looking forward to your soonest reply
Unfortunately, many taxpayers are experiencing similar delays especially if you were requested to submit supporting documents and then bring prior year filings up to date. See some more information below. Why haven't I received my tax refund yet?
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