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SARS refund delayed question.

Posted 7 July 2015 under Tax Questions


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Milly says:
7 July 2015 at 8:51

Good morning Tim, on the 1st of July I submitted my tax return via e-filing, on Friday the 3rd of July the status changed to assessed and a note saying that I should receive my assessment in my inbox within 2 weeks. I have not been select for an audit and am due a refund. I called the SARS contact number yesterday and was informed that my tax return had been assessed and was completed, however I have still not received any refund from SARS. My banking details etc are correct, I am just a bit concerned as many of my co-workers already received refunds on Friday and up until today I have still not received anything. Is it normal for SARS to take longer with some refunds or do I need to contact them again?

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TaxTimTaxTim says:
7 July 2015 at 11:07

As you were not audited and all your returns have been submitted you should have received your refund by now. Has SARS confirmed that you have submitted all your returns for the last years?


Milly says:
7 July 2015 at 11:26

Thank you for the response Tim, I have called SARS again and have now told me that I need to verify my banking details. This is why the payment was not done but I did not receive any notification from them.. anyway, thanks again Tim.


TaxTimTaxTim says:
7 July 2015 at 11:29

Did you change your bank details in the last year? Please read our blog about How to change your verify details at SARS.


Milly says:
7 July 2015 at 19:55

Hi Tim, no my banking details have not changed at all. Went to Sars and got it sorted out. Thank you very much.


TaxTimTaxTim says:
7 July 2015 at 21:00

Only a pleasure!


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Hi, I'm Tim!
I'll help you do your Tax Return with Confidence
Quickly, Easily
And Correctly
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