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Registered to e-filling but account is not being found

Posted 28 July 2015 under Tax Questions


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Kate says:
27 July 2015 at 9:32

I just received an email saying that I am not registered to SARS e-filling. I registered at the beginning of May and have the confirmation emails. Do you have any recommendations on how to go about this. Anything to avoid going to the SARS office! :(

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TaxTimTaxTim says:
27 July 2015 at 17:29

Did you receive a SARS login name and did you set a password?


Kate says:
28 July 2015 at 7:31

I did receive all of that.
I have an email from SARS confirming my login name and password.

That being said when I tried to login yesterday it wouldn't give me access! :s


TaxTimTaxTim says:
28 July 2015 at 14:17

You will need to call SARS Helpdesk to find out the reason for the login problem. The number is 0800 007 277. Be prepared to give them your tax reference number, ID and contact details. Good luck!


Kate says:
28 July 2015 at 14:22

Thank you for your help! :)
Hopefully I can sort it out. I had to go through this 2 years ago and really don't feel like queuing for the day!


TaxTimTaxTim says:
28 July 2015 at 14:26

Only a pleasure!
Hopefully they can resolve over the phone :)


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