What else can I do about my refund that has not been paid to me even after an escalation has been done? I was on audit as usual but summited everything as normal. I recieved no feed back as I let SARS have their 21 days which then turnes out to be 30 days waitn. I have now escalated it but still no info with regards to my refund been held back.
Did SARS say what the reason for the delay was or if they had moved to the next round of audit?
Shadasays: 4 September 2015 at 10:37
The last correspondence I received from SARS was just that I am on audit and I need to summit my stuff which I did as per normal. And it has been silent since that 1st notice.
TaxTimsays: 4 September 2015 at 10:44
Please call 0800 00 7277 and let us know what they say and we can advise from there.
Shadasays: 4 September 2015 at 10:47
I have phoned SARS like 6 times since I submitted. And I dont get any answers from them.as they are not surw what the hold up is them selves. So its been escalated but still nothing to tell me what is the problem
TaxTimsays: 4 September 2015 at 10:55
You can call the SARS monitoring office to make a complaint:
Email or fax one of our dedicated four contact centres: Northern South Africa please use: Contact.email@example.com and fax 0126706880 Central South Africa please use: Contact.firstname.lastname@example.org and fax 0102085005 Eastern South Africa please use: Contact.email@example.com and fax 0313286018 Southern South Africa please use: Contact.firstname.lastname@example.org and fax 0214138905 Visiting your local SARS Branch
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