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Audit complete, still no refund from SARS?

Posted 26 February 2015

I filed my return on 07/01/2015. I received no communication from sars until 02/02/2015 informing me I was selected for an audit. I submitted all required documents. I received the letter of completion of audit on 23/02/2015. My statement still shows the same refund amount, but since then no refund was paid.

TaxTim TaxTim says:
26 February 2015 at 20:09

They usually take 5-7 working days to pay out once the completion letter has been sent. Otherwise call 0800 00 7277 to check if your banking details are correct.

Zee says:
3 March 2015 at 20:24

7 days later, still no refund and now when I call SARS they are talking about a stop that was placed on the payment. I was told it will take 60 days. What is going on?

TaxTim TaxTim says:
3 March 2015 at 21:38

That is when they are unsure of the actual account, you can request them to remove the stop - phone back and try this. Let us know what they say.

Zee says:
4 March 2015 at 13:26

I phoned today and I am told my return is going through a refund audit and what was completed was the audit. The lady who assisted me does not seem to know much about the refund audit.

TaxTim TaxTim says:
4 March 2015 at 19:02

This is the second stage of the audit process. Please read our blog on why you may have a delayed refund from SARS to get a better understanding of this process.

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