I submitted my Tax tax returns at a SARS branch on the 25th of Feb. I was missing one document and supplied it to the branch the following day. My tax returns were triggered for verification, both the ladies who assisted me told me it takes up to 21 days, I called a few times with my case numbers and the call centre told me 60 days - this is ridiculous, as all the documents were supplied and I was not advised of this by the staff at the branch. What can I do about this?
There is nothing you can do unfortunately, 60 days is the turnaround time. It would be best in future to submit your tax returns online which we can assist with which will avoid you going into a branch.
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